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TERMS & POLICIES

LAST UPDATED · JUNE 2026

This document covers Unight's full set of platform policies. Use the index below to jump to a specific section.

TERMS & CONDITIONS

1. Acceptance of Terms

By accessing or using Unight, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, you must not use the platform.

2. Platform Services

Unight provides event discovery, ticketing, venue listings, organizer tools, and community features for nightlife and music events.

3. User Eligibility

  • ·Users must be at least 18 years old or the legal age required to attend an event in their jurisdiction.
  • ·Users are responsible for ensuring compliance with local laws regarding attendance at events.

4. User Accounts

  • ·Users are responsible for maintaining the confidentiality of their account credentials.
  • ·Unight reserves the right to suspend or terminate accounts involved in fraudulent, abusive, or illegal activities.

5. Ticket Purchases

  • ·All ticket purchases are subject to availability.
  • ·Tickets may not be resold unless expressly permitted by the event organizer.
  • ·Each ticket is valid only for the event specified.
  • ·Unight reserves the right to cancel tickets obtained through fraud, chargebacks, or unauthorized resale.

6. Refund Policy

  • ·Refunds are subject to the event organizer's refund policy.
  • ·Service fees may be non-refundable.
  • ·Cancelled events may qualify for full or partial refunds depending on organizer terms.

7. Event Changes

Event organizers may modify event dates, times, venues, lineups, or schedules. Unight is not liable for organizer-made changes.

8. User Conduct

Users must not:

  • ·Engage in harassment or abusive behavior.
  • ·Upload unlawful content.
  • ·Attempt unauthorized access to the platform.
  • ·Use the platform for fraudulent purposes.

9. Community Features

Users are responsible for content posted within community areas. Unight may remove content that violates laws or community standards.

10. Intellectual Property

All trademarks, branding, software, designs, and content on Unight remain the property of Unight or its licensors.

11. Limitation of Liability

Unight acts as a platform connecting users and organizers. Unight is not responsible for injuries, losses, cancellations, venue issues, or organizer actions.

12. Privacy

Personal information is processed in accordance with the Unight Privacy Policy.

13. Termination

Unight may suspend or terminate access for violations of these Terms.

14. Governing Law

These Terms shall be governed by the laws applicable to the user's jurisdiction or the jurisdiction in which Unight operates.

15. Contact

For legal or support inquiries: support@unighttickets.com

COMMUNITY GUIDELINES

At Unight, we aim to create a safe, inclusive, and enjoyable environment for event attendees, organizers, artists, venues, and community members. By using the platform, attending events, or participating in community features, you agree to follow these Community Guidelines.

1. Respect Others

All users must treat others with respect and dignity. The following behavior is not permitted:

  • ·Harassment or bullying
  • ·Hate speech or discriminatory language
  • ·Threats or intimidation
  • ·Personal attacks
  • ·Stalking or unwanted contact
  • ·Sexual harassment
  • ·Offensive or abusive conduct

2. Authenticity

Users must provide accurate information when creating accounts, purchasing tickets, or organizing events. You may not:

  • ·Create fake accounts
  • ·Impersonate individuals or organizations
  • ·Misrepresent your identity
  • ·Mislead attendees regarding events

3. Illegal Activities

Users must not use Unight to promote or engage in illegal activities, including:

  • ·Drug distribution
  • ·Fraud
  • ·Theft
  • ·Violence
  • ·Human trafficking
  • ·Counterfeit ticket sales
  • ·Money laundering activities

4. Content Standards

Content shared on Unight must not contain:

  • ·Hate speech
  • ·Violent threats
  • ·Pornographic material
  • ·Graphic violence
  • ·Illegal content
  • ·Copyright infringement
  • ·Defamatory statements

5. Event Conduct

When attending events, users are expected to:

  • ·Follow venue rules
  • ·Respect staff and security personnel
  • ·Follow emergency instructions
  • ·Respect other attendees
  • ·Avoid disruptive behavior

6. Enforcement

Violations may result in:

  • ·Content removal
  • ·Account suspension
  • ·Permanent account termination
  • ·Event access restrictions
  • ·Reporting to law enforcement authorities where required

7. Reporting

Users can report violations through support@unighttickets.com.

SAFETY POLICY

The safety of attendees, organizers, artists, venues, and staff is a priority for Unight.

1. Attendee Safety

Attendees should:

  • ·Use valid tickets purchased through authorized channels
  • ·Follow all venue instructions
  • ·Remain aware of surroundings
  • ·Report suspicious behavior
  • ·Respect venue capacity limits
  • ·Follow emergency procedures when instructed

2. Organizer Responsibilities

Event organizers must:

  • ·Maintain all required permits and licenses
  • ·Ensure venue compliance
  • ·Provide appropriate security personnel where necessary
  • ·Maintain emergency response procedures
  • ·Comply with local safety regulations

3. Venue Responsibilities

Venues are expected to:

  • ·Maintain safe premises
  • ·Comply with fire and safety regulations
  • ·Clearly mark emergency exits
  • ·Maintain crowd-control measures
  • ·Provide emergency response support when required

4. Alcohol & Substance Safety

Attendees are expected to consume alcohol responsibly. Unight does not encourage excessive alcohol consumption or the use of illegal substances.

5. Incident Reporting

Users may report:

  • ·Harassment
  • ·Physical threats
  • ·Fraudulent activity
  • ·Security concerns
  • ·Unsafe venue conditions

Reports should be submitted to support@unighttickets.com.

6. Emergency Situations

In emergencies, attendees should immediately contact venue security, emergency services, or local authorities before contacting Unight.

PROHIBITED ITEMS & VENUE ENTRY POLICY

To ensure the safety and enjoyment of all attendees, certain items and behaviors are prohibited at events listed on Unight.

1. Prohibited Items

The following items may not be brought into participating venues or events:

  • ·Illegal drugs
  • ·Controlled substances without legal authorization
  • ·Firearms
  • ·Weapons of any kind
  • ·Ammunition
  • ·Explosives
  • ·Fireworks
  • ·Knives or sharp objects
  • ·Pepper spray or chemical agents
  • ·Laser pointers
  • ·Dangerous tools
  • ·Drones
  • ·Glass containers
  • ·Outside alcohol
  • ·Unauthorized professional recording equipment
  • ·Counterfeit tickets

2. Restricted Items

Individual venues may restrict additional items including:

  • ·Large backpacks
  • ·Suitcases
  • ·Selfie sticks
  • ·Professional cameras
  • ·Tripods
  • ·Flags or banners
  • ·Food and beverages

3. Security Screening

As a condition of entry:

  • ·Security personnel may inspect bags and personal belongings.
  • ·Metal detectors or security checks may be conducted.
  • ·Refusal to cooperate may result in denied entry.

4. Entry Requirements

Attendees may be required to provide:

  • ·Valid government-issued identification
  • ·Valid event ticket
  • ·Age verification documentation where applicable

5. Refusal of Entry

Entry may be refused if an attendee:

  • ·Appears intoxicated
  • ·Possesses prohibited items
  • ·Presents fraudulent tickets
  • ·Engages in threatening behavior
  • ·Violates venue policies

6. Removal from Event

Attendees may be removed without refund for:

  • ·Dangerous behavior
  • ·Harassment
  • ·Violence
  • ·Illegal activities
  • ·Repeated violations of venue rules

INDIA DPDP COMPLIANCE

This notice explains how Unight complies with the Digital Personal Data Protection Act, 2023 of India.

1. Collection of Personal Data

Unight collects only the personal data necessary to provide platform services, including:

  • ·Name
  • ·Email address
  • ·Phone number
  • ·Date of birth
  • ·Ticket purchase information
  • ·Account details
  • ·Device and usage information

2. Purpose of Processing

Personal data may be processed to:

  • ·Create and manage accounts
  • ·Process ticket purchases
  • ·Verify user identity
  • ·Prevent fraud
  • ·Improve platform functionality
  • ·Provide customer support
  • ·Meet legal obligations

3. Consent

Where required by law, personal data will be processed only after obtaining valid user consent. Users may withdraw consent at any time, subject to legal or contractual limitations.

4. User Rights

Users may:

  • ·Request access to personal data
  • ·Request correction of inaccurate information
  • ·Request deletion of personal information
  • ·Withdraw consent
  • ·Seek grievance redressal

5. Data Security

Unight maintains reasonable security safeguards to protect personal data from unauthorized access, disclosure, misuse, alteration, or destruction.

6. Data Retention

Personal information will be retained only as long as reasonably necessary to fulfill the purposes for which it was collected or as required by law.

7. Cross-Border Data Transfers

Personal data may be transferred and processed in jurisdictions permitted under applicable Indian laws and regulations.

8. Grievance Officer

Users may contact Unight regarding privacy concerns, complaints, or requests at: privacy@unighttickets.com.

9. Policy Updates

Unight may update this notice periodically. Updated versions will be published on the platform and become effective upon publication.